Customer Satisfaction Area ( Olive, 1980 ) - 987 Words

Generally speaking, the perceived service quality is a subjective term that captures the overall superiority of a product comparing with other products that satisfy the similar needs (Holbrook Corfman, 1985). Sometimes, service quality interchanges with overall attitude whose definition is â€Å"a learned predisposition to respond to an object in a consistently favorable or unfavorable way† (Allport, 1935), and they are perceived as two similar terms to some researchers (Bitner, 1990; Zeithaml et al., 1988). Actually, either definition captures the subjective element in service quality. In the late 1980s and the early 1990s, some researchers argued that perceived service quality is based on the expectations and the actual service delivery (Boulding, Kalra, Staelin, Zeithaml, 1993; Parasuraman et al., 1985), similar to the gap model in the customer satisfaction area (Olive, 1980). Specifically, expectations are customers’ subjective beliefs of the likely outcomes that a service provides (Oliver Winer, 1987) while the actual service delivery is the objective factors that a service really provides (Boulding et al., 1993). The subjective nature of expectation and the subjective process in evaluating actual service delivery determine that service quality is a subjective term. Therefore, because of the heterogeneity (Edgett and Parkinson, 1993; Zeithaml et al., 1985), perceive service quality is difficult to improve with traditional quality control in service industry. In thisShow MoreRelatedA Restaurant Analysis:4262 Words   |  18 PagesOlive Garden Italian Restaurant, Ruby Tuesday, and Hard Times Cafà © represent three franchise-operated, chain restaurants in the DC metropolitan area. This paper examines the organizational goals, authority structure, field research, customer seating patterns, technology, organizational structure, operational logistics, research limitations and team recommendations. The Olive Garden Italian Restaurant located is located Bowie, MD and is a franchised restaurant which was established in 1992 by BillRead MoreRed Lobster Marketing Essay1371 Words   |  6 PagesLobster Case Study 1 May 2013 Red Lobster was started in 1968 with one location in Orlando, FL. Now it has grown to one of the largest restaurant chains in the nation with 690 locations in all major cities. When Red Lobster was a young chain in the 1980s, it had a reputation for high quality seafood away from the water. In recent years, the company has struggled with its image. In a 2004 survey, participants questioned the â€Å"quality of the seafood† and the â€Å"taste/preparation of the seafood† (exhibitRead MoreEdible Oil Industry-India19329 Words   |  78 Pagesof Oil Types of Edible Oils( History Description) †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ ïÆ'Ëœ ïÆ'Ëœ Marine Oils †¢ Fish Oil Animal Fats Cottonseed oil Linseed Oil Palm Kernel Oil Peanut (Groundnut) Oil Rapeseed Oil Soya bean Oil Sunflower Oil Sesame Oil Coconut Palm Oil Olive Oil Corn (maize) Oil 1) 2) 3) Chapters Page No. ïÆ'Ëœ ïÆ'Ëœ †¢ Lard †¢ Tallow ïÆ'Ëœ Speciality Oils Chapter 3: World Market of Edible Oil ïÆ'Ëœ ïÆ'Ëœ ïÆ'Ëœ Global Scenario Global demand and supply situation Major Producers of Edible Oil Chapter 4: Comprehensive StudyRead MoreEdible Oil Industry-India19316 Words   |  78 Pagesof Oil Types of Edible Oils( History Description) †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ ïÆ'Ëœ ïÆ'Ëœ Marine Oils †¢ Fish Oil Animal Fats Cottonseed oil Linseed Oil Palm Kernel Oil Peanut (Groundnut) Oil Rapeseed Oil Soya bean Oil Sunflower Oil Sesame Oil Coconut Palm Oil Olive Oil Corn (maize) Oil 1) 2) 3) Chapters Page No. ïÆ'Ëœ ïÆ'Ëœ †¢ Lard †¢ Tallow ïÆ'Ëœ Speciality Oils Chapter 3: World Market of Edible Oil ïÆ'Ëœ ïÆ'Ëœ ïÆ'Ëœ Global Scenario Global demand and supply situation Major Producers of Edible Oil Chapter 4: Comprehensive Study ofRead MoreWhirlpool Case Study6524 Words   |  27 Pages ¡Ã‚ ¥acquisition strategy ¡Ã‚ ¦ (Griffin Pustay 2005) as an entry mode to participate in international business. Furthermore, Whirlpool also adopted the  ¡Ã‚ ¥global strategic rivalry theory ¡Ã‚ ¦ (Krugman 1981 Lancaster 1980) as its corporate strategy in order to build a  ¡Ã‚ ¥sustainable competitive advantage ¡Ã‚ ¦ (Porter 1980) for itself in achieving the fundamental goals of expanding market share, revenues and profits. The strategy deployed by Whirlpool included: - Purchasing of Philips Industries based in NetherlandsRead MoreThe Barriers of Implementing Total Quality Management in Syria19376 Words   |  78 Pages......................................................................................................50 4.13 SUPPLY CHAIN AND THE EFFECT OF THE TURMOIL ............................................................................51 4.14 CUSTOMER SATISFACTION .................................................................................................................53 4.15 CONCLUSION ..........................................................................................................Read MoreList Key Factors Of Franchises4604 Words   |  19 Pagesfor franchise contract for setting up a term and relations to tell both parties what must do. Offer standardised products / or services You must have Operational Manual, and you must follow this exactly to produce the goods and service. Specified areas You can only sell in your territory. Mutual marketing and selling strategies Some of the marketing which you share with other franchises and some of marketing you done yourself. 1.3 Franchisng operations Fish and chip shop is an existingRead MoreVegetable and Mountain States Potato7654 Words   |  31 Pages[6] STATISTICS FOR BUSINESS LIST OF READING MATERIALS Title 1. Job Applications 2. Managing Risk 3. Cutcraft Cutlery Corporation 4. Compensation for Faculty Members 5. Airline Satisfaction Survey 6. The Avocado 7. The Mountain States Potato Company 8. Edgartown Fisheries 9. Monitor Systems [7] JOB APPLICATIONS A business graduate very much wants to get a job in any one of the top 10 accounting firms. Applying to any of these companies requires a lot of effort and paperwork and isRead MoreInvestigating And Evaluate Small Business Franchising Options4533 Words   |  19 Pagesfor franchise contract for setting up a term and relations to tell both parties what must do. Offer standardised products / or services You must have Operational Manual, and you must follow this exactly to produce the goods and service. Specified areas You can only sell in your territory. Mutual marketing and selling strategies Some of the marketing which you share with other franchises and some of marketing you done yourself. 1.3 Franchisng operations Fish and chip shop is an existingRead MoreUnilever Pakistan Final Project10026 Words   |  41 Pagesreason of this report is to understand the overall working of the company in market place and also understand customers need, want and demand. Unilever PLC captures those people who are interested to change their self and want to improve their lifestyle. With the potential to capture customers, Unilever Marketers innovate new and latest products to attract their customers and built strong customer relationship with them. With the passage of time Unilever Pakistan introduced different brands which really

What Makes Plastic Surgery - 1159 Words

Maybe They were Born with it, Maybe it is Cosmetic Surgery Humans are social animals by nature. There is an ever-present urge to assimilate into society for person gain or comfort regardless of a person’s place of birth. Through personal observations, in both the Western and Eastern cultures, the region a person is brought up does not definitively matter when it concerns physical insecurities or how someone goes about remodeling themselves. Some go about change through adapting their dietary habits and fitness regimes to achieve their ideal body, but in other cases, a person’s ideal is not achievable through natural means. At that stage, if someone is willing, they can turn to cosmetic surgery to sate their desires of the perfect body. This course of action is not recommended. Plastic surgery is detrimental to the individual and subsequently to modern society with how frequent the media promotes highly specific traits to even be considered beautiful while the target audience does not naturally fit into this mold. Therefore, pla stic surgery exorbitantly changes how individuals perceive social status—based on idealized features—which can directly equate to a higher standard of living; additionally, it can also alter current societal mindsets concerning the epitome of beauty (whichever features is considered more advantageous) will result in the homogenization of the standard of beauty. In an advancing world dominated by technology, the speed in which ideas are shared isShow MoreRelatedWhat Makes Plastic Surgery?929 Words   |  4 Pagesadvantage of plastic surgery on a daily basis. Doctors are persuaded to morph the faces normal women into that of a supermodel or actress, all for the sake of interesting television. Women take to social media to stalk out their favorite Hollywood dolls, searching for a source of inspiration. Hollywood and the media have extreme power over defining what makes a woman beautiful and have pressured millions of women to conform to their standards by getting plastic surgery. Celebrities’ use of plastic surgeryRead MoreShould Teens Get Forced Into Getting Plastic Surgery?1656 Words   |  7 Pagesthe fact she has gotten a lot of plastic surgery done to herself. Whose little girl wants to grow up and look beautiful, just like her mother, but doesn’t understand the risk of plastic surgery. When the little girl grows into a teen, she thinks she is finally ready to get her first cosmetic surgery done, a nose job. Her mother is all for it, since she has had plenty of cosmetic surgeries before, but is this perfectly team getting this for herself, where to make her think that society will see herRead MoreEssay about The Good, Bad, and the Ugly of Plastic Surgery548 Words   |  3 PagesPlastic surgery is more popular than ever. According to the British Association of Aesthetic Plastic Surgeons (BAAPS), 43,172 plastic surgery procedures in the UK were carried out in 2012. In general, individuals consider plastic surgery to improve physical feature s. However, before opting for something as drastic as plastic surgery, people should calculate the pros and cons of it to accurately assess the risks and benefits. Plastic surgery, when performed by an expert surgeon for the right reasonsRead MorePlastic Surgery Becomes More Popular953 Words   |  4 PagesAs time progresses, plastic surgery becomes more popular. Plastic surgery isn’t just what’s seen on TV and on social media; plastic surgery is much more than facelifts, rhinoplasty, and breast enhancements. In fact, â€Å"plastic surgery is anything that undergoes the process of reconstructing or repairing parts of the body.† (Reconstructive Surgery) The facelift Kris Jenner recently just had done is equally considered plastic surgery as an ordinary person getting an extra finger removed. These are bothRead MoreEssay about American Teenagers and Plastic Surgery1189 Words   |  5 PagesAmerican Teenagers and Plastic Surgery Plastic surgery is not a new field of medicine. Traditionally, plastic surgery dealt with fixing abnormalities of the body, but recently people are enjoying the luxury of plastic surgery simply because they are not happy with their appearance. People make appointments with plastic surgeons for procedures such as rhinoplasty, liposuction, tummy tucks, face lifts, and most commonly breast augmentation. These people look forward to desired results fromRead MoreThe Effects Of Plastic Surgery On South Korea1487 Words   |  6 Pagesâ€Å"Kingdom of Plastic† is a fitting name for South Korea where one out of five women have admitted to having some sort of cosmetic surgery procedure. Most Asian countries, including South Korea, have very specific criterias for judging if a person is beautiful. Common beauty expectations for both males and females are high noses, big eyes, and narrow chins. Due to the nature of an Asian bone structure, it is highly unlikely that the previously men tioned beauty standards will occur naturally withinRead MoreBeauty Is No Longer A Personal Matter1202 Words   |  5 Pagesthe help of the mass media, a number of computer edited images are presented to the public, and these images are often promoted as â€Å"beautiful.† Many people seek to alter their appearances through surgeries, and some even become obsessed with the thought of beauty that they go through numerous surgeries in attempt to achieve the â€Å"perfect look.† These obsessive thoughts with regards to beauty can be explained through the interactionist perspective, in which shared meanings are established through theRead MoreEffects Of Plastic Surgery Among Teenagers1467 Words   |  6 Pages Plastic Surgery amongst Teenagers is on the rise In the year 2015, where here in the United States following the lastest celebrities has become an influence on many teens across the Unites States, what I mean by influence is plastic surgery. You see it everywhere it s on TV, on billboards, on the radio and all over the magazines. It seems as if everything a well known celebrity does teens want to do also. And what celebrity has gotten done to enhanceRead MoreEffects Of Technology On Plastic Surgery1281 Words   |  6 PagesTechnology on Plastic Surgery Ludwig Wittgenstein ,a british philosopher,once said, â€Å"The human body is the best picture of the human soul.† Though this may be untrue, or widely disagreed with, it shows that people are judged by their appearance. But what if someone is born unattractive, should they stay that way for their entire life? If there is a cure to disfigurement, does that mean people should ignore it just because it’s frowned upon? According to the world book encyclopedia,â€Å"Plastic surgery is aRead MorePlastic Surgery Essay1296 Words   |  6 PagesWhen you hear the phrase â€Å"Plastic Surgery† what comes to mind? Maybe dangerous, and risky, or do you think about the scalpel and all the cutting and all the blood? I myself think about how it’s only for rich celebrities who have a couple extra hundreds of thousands of dollars to spend. We have a bad habit of overlooking all the good things that plastic surgery can achieve. From life altering surgeries and saving liv es, by highly qualified surgeons, to giving people more confidence and getting rid

Reflection David and Goliath Free Essays

David and Goliath In the excerpt we read from David and Goliath, the main focus in the chapter was the theory of â€Å"Big fish, Small pond†. The basis of the theory is that why throw a kid into a hard environment when he can excel in a moderate environment. This often applies to Education. We will write a custom essay sample on Reflection: David and Goliath or any similar topic only for you Order Now I qualify with this statement; I see both benefits to it and restraints. If you put a kid in an average environment, for example, putting a over qualified kid in a college prep English class. You would expect him to be the smartest kid in the class, answering all the questions and scoring well on all the tests. He would be the star and people would recognize his excellence. But what good is that? Is that more beneficial than taking the higher-level course? And is it possible he will settle and not apply himself accordingly. If he took the AP or B class, it would be more of a challenge for him or her, as it would for anyone else. It would challenge him or her to think critically and probably cause them to work harder. But it would risk him or her Just being an average student, not standing out in the class. But then again, is that really as important as it seems? Or does Just having the AP credit more reliable? This theory is also very prevalent In the college enrollment process. Lots of people choose between the diploma and the opportunity. Lets say you go to Harvard and you graduate with a good GAP, but got no recognition for your works. Now picture going to ASS or U of A, definitely not as perennial as Harvard, but In your stay here, you separate yourself from the rest and people began to recognize your ability. Whiffs to say which ones better? I believe there Is no correct answer, It matters what you do with the opportunities put In front of you. By anonymously reliable? This theory is also very prevalent in the college enrollment process. Lots of picture going to ASS or U of A, definitely not as perennial as Harvard, but in your stay Who’s to say which ones better? I believe there is no correct answer, it matters what you do with the opportunities put in front of you. How to cite Reflection: David and Goliath, Papers

The Australian Housing Market Samples for Students -Myassignment

Question: Write an Essay on Houses in the Capital Cities of Sydney and Melbourne are at a Stratospheric level. Answer: The freezing in the Melbourne and Sydney assets market apparent in late 2014 in reply to tightening of macroprudential developed by Australian Prudential Regulation Authority or APRA has verified ephemeral. Price increases have reaccelerated and rates of auction clearance and advancing to the investors of property have rebounded. Since 5 years Sydney prices of a house have increased a ridiculous 72% and house prices in Melbourne are increased 45%. As a consequence, the housing market in Australia evokes much anger around debt of high household and poor affordability (The Australian housing market what are the key issues?, 2017). The main issues have been shown in this chart. Source: CoreLogic, AMP Capital Basic ratio of house prices to adjustment rents for increase relative to its extended term average houses of Australia are 38% overrated and units 12% overrated. Regarding the Demographic survey of Housing Affordability in 2016, the average multiple of prices of house in metropolises more than 1 million to household profits is 6.5 times in the Australia against 4.4 in UK and 3.8 in United State. In Melbourne, it is 9.8 times and in Sydney, it is 12.1 times. The proportion of rents and prices of a house at the end of high of the Organization for Economic Cooperation and Developmentor OECD countries (Richards, 2017). Source: OECD, AMP Capital Reliable with this, while rates of vacancy have raised that they have individual increased to about long-term average levels. In Sydney rates of vacancy is lower average. A variety of supplementary factors possibly playing a part in accentuating request beyond that obscure by a growth of population. These take in the capital increases tax discount and negative gearing These take in the capital increases tax discount and negative gearing, SMSF buying and foreign buying. Negative gearing is a part of the common process of the tax system of Australian. Though, the communication with the gains of capital tax reduction by improving the available return tax to the investment property which may give result in activity of higher investment which will be the else in the case. This may mainly be the situation when the price of earlier property increases have been tough encouraging depositors to think gains for future. While promises to advance to the investors of property slowed in the year of 2014 after Australian Prudential Regulation Authority or APRA tightened controls on macro-prudential, this has worn off (ABELSON, 2017). Source: ABS, AMP Capital Maximum of the migrant households and the new resident, who 're of young age and at the brink of starting a family, they will be searching for appropriate housing, mainly specific houses. Though in the middle and suburbs of Melbourne and Sydney, in the year of 2010, 40 to50 percent stock of separate housing was engaged by households. As specified, the numbers of households will increase rapidly. The research displays transition pattern from living in apartments and flats into separate houses when making their own families and children. It also displays that when individuals move into detached houses, the majority of households to stay. Suggestion for lowering price Current RBA or reserve bank of Australia comment powerfully hints that more macro-prudential procedures to tighten providing standards which are on the way. These could contain a further dropping in the near 0.9% growth lid on the lending stock to tougher responsibility serviceability tests and investors. This is about dropping the risks to the stability of finance when it is too early to deliberate the rates of raising. More essentially, policies to support address poor affordability of housing must focus on increasing new supply, mainly of standalone houses which have protected. This includes comforting land use releasing land quicker, restrictions, encouraging greater subsidiarity and speeding up consent processes (Crash calls for the Australian property market, 2017). Policies which are improbable to be effective include to be improved the owner of first home allowance and agreeing buyer of the first home to access to their great. Tax reform must preferably be a part of package a nd contain duty of replacing stamp with land-living tax, removing the gains of capital tax discount which is an alteration in the system of tax and lower rates of income tax to disappoint use of negative gear which is a strategy of tax avoidance abolishing negative gear would just insert another misrepresentation in the system of tax which could affect adversely by supplying the falls of generalizes price that which are unlikely starts by the Reserve Bank of Australia or RBI to raise the rate of interest again which is unlikely up to the year of 2018 that few hikes will trigger afterward in pulling back in the price of the property which was seen on the rise cycle of 2009 and 2011. The cities like Melbourne and Sydney have gain to be seen most of these risk. In the year in the Darwin and Perth, the price is likely to fall further but the bottoming is so close to them which should be the rise in next year. Other capitals seem to continue the growth of moderate in the year which will serve less around 2019 in the down cycle. But this unit has a risk in great by given supply of surging and which could show the price of the unit in the parts of Melbourne and Sydney that fall 16 to 20 % as the interest of the investor fades as the falls of rents. Reducing momentum in points of housing approvals to go-slow in the house structure cycle ahead. This joint with an effect on reducing wealth from rising prices of home means that the support to growth from the building will slow. Though it seems to concede by a fading in the growth detraction due to the mining investment and falling and prices of a higher community it is improbable to initiative a reducing in the economy. Though, a probable decreased in rents will restrain inflation serving keep low rates of interest for longer. A crash of property would have the larger impact given the banks exposure. Source: REIA, AMP Capital Ways by which young professionals can get expensive housing at Sydney or Melbourne In the Melbourne and Sydney, young people are the main casualties that crisis in the accessibility of housing which is affordable. This answer shows the issue which is affordability that will not pass in the night. The restriction will be not corrected by them on the engagement of investor in the detached of market housing or by repetition calls from the consolidators. From the last, the Scott Morrison and Treasure is the price problem of housing which can be fixed by removing a restriction on the planning, regulatory and development process. This is due to the very large coincidence of cohort of younger households whose age is about 25 to 34 or 35 to 44 years for that most of the young who is looking for the friendly housing of family at the time when there must be increasing enormously in the older number of household those who are conquering the stock mainly in the middle or inner suburbs of Melbourne and Sydney (Birrell and McCloskey, 2015). The young people who are forced to fol low their dream ever towards further the margin of Melbourne and Sydney which will have to do some dwelling of semi-detached slightly than the house which is detached. This will give the result of magnification of the effect which will note already by the commenters of the housing which will increase the gulf among those who is enough wealthy to enjoy the facility of the middle or inner suburbs and others who need manage through the lengthy distance from this types of facility. It has already been notable that 240000 that has assumed in the prediction is lower in the NOM. In December 2014 the estimates done by ABS that it fell to 185000 that compare to December 2013 about 250125. The main consequences for which the number of arrivals is decreasing and side in increasing in the departures due to the states of high resources in Melbourne and Sydney. The share of migrants moving to Sydney and Melbourne has actually increased recently. But, if work is hard to find and dwelling expenses increase, this will diminish the attractions of Sydney and Melbourne. The upcoming possibility that the constituency will demand on the Government of Commonwealth to reduce the permanent migration entry program. As some of the voters will be evaluated the contribution of precise by NOM for the needs of a dwelling as they will know about the publishing of the report. Next, it is probable that if the separate house demand and the particular of that apartment, future government and flag may reply by increasing the intake of a migrant. The sympathetic audience will find among the state government and federal through the private bank and reserve bank. All are aware acutely that the residential industry of construction is revival to facilitate to provide a boost that is major in the economy at the impetus of time from the investment of resources which is sharply waning. It is the best temporary solution of economic which is further depend on the Australia's further debt which is high leve l for the young ones to buy a house in cities like Melbourne and Sydney. References ABELSON, P. (2017). HOUSE AND LAND PRICES IN AUSTRALIA WITH SPECIAL REFERENCE TO SYDNEY. [online] Available at: https://etheses.lse.ac.uk/2587/1/U615536.pdf [Accessed 4 May 2017]. Birrell, B. and McCloskey, D. (2015). The Australian Population Research Institute.The housing affordability crisis in Sydney and Melbourne Report One: The demographic foundations. [online] Available at: https://www.smh.com.au/cqstatic/gknufy/HousingAffordabilityCrisisinSydneyandMelbourneNovember2015.pdf [Accessed 4 May 2017]. Boyton, A. (2016). The social cost of high house prices in Sydney and Melbourne.Financial Review. [online] Available at: https://reia.asn.au/wp-content/uploads/2016/09/28-Sept-The-social-cost-of-high-house-prices-in-Sydney-and-Melbourne.pdf [Accessed 4 May 2017]. Crash calls for the Australian property market. (2017).Oliver's Insight. [online] Available at: https://www.ampcapital.com/ampcapitalglobal/media/contents/blog/olivers-insights/2016/march/10/20160310-crash-calls-for-the-australian-property-market-how-valid-are-they.pdf [Accessed 4 May 2017]. Richards, A. (2017). SOME OBSERVATIONS ON THE COST OF HOUSING IN AUSTRALIA.Economic and Social Outlook Conference. [online] Available at: https://www.rba.gov.au/publications/bulletin/2008/apr/pdf/bu-0408-5.pdf [Accessed 4 May 2017]. The Australian housing market what are the key issues?. (2017).AMP capital. [online] Available at: https://www.ampcapital.com.au/article-detail?alias=/olivers-insights/march-2017/the-australian-housing-market-issues [Accessed 4 May 2017].

Christopher Pennington Essays (270 words) - Tort Law,

Christopher Pennington Legal 225 (MWF 11:00- 11:50) 2/1/17 Chatper 1 Case Question 1; P. 18 You be the Judge Chapter 1 Case Question 1 If a civil case was brought to the court regarding Bob burglarizing Vince's house, the state may prosecute Bob solely of the crime. Vince can also file a civil lawsuit in regards to suing Bob for negligence and for destroying his possessions, seeking money. In this instance criminal and civil law are joined together. If a criminal case was brought to the court regarding Bob burglarizing Vince's house, it would be prosecuted by the government who pays a district attorney to bring it to the courts. A criminal case is solely in the governments hands and not Vince's. In a criminal case if the jury was to believe that Bob was guilty of burglarizing Vince's house, he would be subject to a punishment of a prison sentence, fine, or both. If fined the money goes to the state, not the opposing party. P. 18 You be the Judge I believe that the Plaintiff Soldano is not justifiable in regards to filing a civil suit against the defendant, the owner at the Circle Inn. I say this because the fight did not break out on the Circle Inn's property, the property also happens to be private. This leaves the plaintiff out of favor because the fight was not held there and the bartender from the Circle Inn was working in his private area, which gave him no accessible liability to anything happening across the street. I would personally rule in favor for the plaintiff against the defendant's argument.

World Civilization Primary Source Essay

World Civilization Primary Source Essay The two texts highlight the importance of proper behavior in ancient China. The similarities and differences in the two texts show how life was in ancient China. Confucius’ Analects and The Writings of Master Han Fei, are similar in their portrayal of life in ancient China. However, the two authors have different perspectives on issues related to human nature, moral codes of conduct and leadership.Advertising We will write a custom essay sample on World Civilization Primary Source specifically for you for only $16.05 $11/page Learn More Confucius’ writings place a high importance on human nature and behavior in society. He praises men who have good virtues because they easily form strong mutual relationships in societies where they live. He argues that these people have a positive social approach to life which makes other people to emulate their actions and conduct. They have a deep understanding of societal norms and behavior expected of them as members of the society. Confucius believes that men who display high moral standards have the necessary qualities to become leaders (Coallier 85). Confucius’ views are similar to the opinions of Han Fei, who believes strong leaders are able to maintain public order in the society. Both authors agree that good public manners, public order and integrity, determine the level of prosperity a society is going to have. Han Fei argues, â€Å" Therefore, the intelligent sovereign makes the law, selects men and makes no arbitrary promotion himself† (Brindley 172). He argues that every person in the society has a responsibility to ensure that proper codes of conduct are observed when leaders perform their duties. Han Fei emphasizes on the need for good laws in maintaining order. Good laws need to be conformed to by all in the society. A state where citizens observe law and order becomes strong and powerful. The two authors agree that proper moral codes in the society bring ab out positive change in the way people live. Confucius argues that people are likely to emulate or disobey a leader because of the moral traits he projects. He feels that people are likely to follow a leader without being pushed if his social conduct is beyond reproach (Coallier 89). He insists that a virtuous leader practices kindness because this replicates the feelings his subjects have towards him and his leadership. He asserts that leaders can impact on masses positively, if they encourage them to observe good moral codes. People need to be educated for them to behave well.Advertising Looking for essay on asian? Let's see if we can help you! Get your first paper with 15% OFF Learn More Han Fei argues that a ruler needs to surround himself with men of virtue, who have high moral standards. He observes that for any society to be strong and powerful, people must observe laws which enforce moral standards. All individuals must be equal before the law. A leade r who respects and enforces the law makes his society prosperous. He argues that a leader should exercise his authority fully for people to have proper discipline. This makes it possible for public order to prevail. Han Fei insists that leaders must measure up to the expectations of their subjects, so that all activities run smoothly (Brindley 174). Both authors value the level of influence leaders and the aristocracy have on other people in the society. Even though the two writers value the influence leaders have in maintaining social tranquility, they have different views on how leaders should exercise their power. Han Fei differs from Confucius because he advocates for leaders to rule through the law.. Han Fei’s argues that the law is a tool which the government uses to control its people. He has a cynical attitude towards human nature; he describes all individuals as selfish and evil. He asserts that leaders can use the law to reward obedient citizens and punish wayward, disobedient citizens (Brindley 176). He argues that a strong leader deters errant members of a society from doing evil deeds because of severe punishments they are likely to experience. Confucius has a different perception on how a government should maintain public order and tranquility. He argues that leaders who maintain positive relations with their subjects, are likely to hold power for long (Coallier 92). He perceives human nature as inherently virtuous and as such, leaders should use their charisma and moral influence to win the support of people they lead. He believes moral education and codes of conduct are the most effective means through which a leader can reform the society. Confucius is of the view that a leader should not impose his will on people without taking time to understand them. He maintains that a leader should rally his people towards a cause that is beneficial to the whole society, for him to be valued. Han Fei argues that leaders should carefully balance bet ween patronage and punishment, to remain influential in their societies. He observes that this is the only way through which merit and good behavior in the society can be encouraged. If leaders offer rewards to virtuous members of a society, other people will be motivated to be virtuous so that they get rewarded (Brindley 178).Advertising We will write a custom essay sample on World Civilization Primary Source specifically for you for only $16.05 $11/page Learn More The law should be used to reward people that have shown merit in what they do and punish those who go against the set moral standards. He emphasizes that for the law to be effective, it must be simple for everyone in the society to understand it. Confucius emphasizes that good governance by leaders influence people positively. He argues that leaders need to restrict the manner in which they exercise their powers to maintain good relations with their subjects. He does not advocate for leaders to use punishments to reform errant members of the society. He does not think that punishments are the most effective ways through which a leader can make his subjects obedient (Coallier 95). He insists that the only way leaders can exercise control over their people is by winning their confidence through acts of compassion. Confucius believes that a strong society, is one where a leader has strong character and is ready to serve his people. Han Fei has a low opinion of morality in the society, as he believes human beings are naturally selfish and evil. He believes that rulers should only be kind to people that display selfless behavior and integrity. Leaders should reward people who are obedient and punish those who are disobedient. He believes that members of a society need an incentive for them to act in a desirable way (Brindley 180). The only incentive that leaders can offer people who display merit are in form of rewards as stipulated by the law. In conclusion, the two authors va lue the need for a strong governing authority in the society. However, Confucius’ arguments are mainly influenced by moralist principles, while Han Fei has a more pragmatic and cynical view of human nature. Brindley, Erica. Human Agency and the Self in Thought and Politics. Hawaii: University Of Hawaii Press, 2010. Print.Advertising Looking for essay on asian? Let's see if we can help you! Get your first paper with 15% OFF Learn More Coallier, Julien. Confucius Analects: Digital Age Edition. Bloomington: Book Tango, 2012. Print.

Compare and Contrast the drive participatory styles of management, Essay

Compare and Contrast the drive participatory styles of management, describe which one would you use and why - Essay Example Such an approach encourages the employees to improve their productivity and performance because when they do their job well, they are rewarded. In such a participatory management style, employees can see the way their contributions add value to the organization. Yet another style of participatory management is the shared decision-making management style in which employees complete surveys, take part in focus groups, brainstorming sessions, and achieve specific tasks in self-monitored groups. A common feature of all the different styles of participatory management is that they consist of a type of share decision-making (McQuerrey). I would use the recognition management style of participatory management. I prefer this style of management because this provides the employees with incentives to improve their productivity and efficiency at the workplace. Sometimes, it is in the best interest of the management to control the level of transparency in the workplace. Too much transparency becomes the cause of undue conflicts and misunderstandings. I believe that a manager should be in charge and control the discipline and work, and reward the ones that deserve according to his/her judgment and criteria. Such a positive attitude fosters trust between the manager and the employees (Raeside

Is it possible to ensure scientific rigour when conducting Essay

Is it possible to ensure scientific rigour when conducting quantitative and qualitative research - Essay Example It is worth noting that the concepts of validity and reliability of qualitative research have in the past not been well codified as in the case of quantitative research. This paper therefore, looks at the possibility of having a scientific rigour when conducting qualitative and quantitative research (Gery & Ryan 2013). The quality and reliability of any research finding depend on the techniques used in collecting data, sample choices, techniques used in the analysis and the illustration of the chosen techniques. Equally, the researcher needs to develop systematic coding patterns to assist detect deviant cases that would otherwise affect reliability. The Techniques for Collecting Qualitative Data In order to have correct inference, the analysed data must be quality data. This means that techniques of collecting data must be well chosen based on the type of research and the judgements made about the contents. Poor selection of techniques is likely to result into wrong deduction (Meyric k 2006). There are approaches and techniques that can assist to improve the validity and reliability of qualitative data and the research reports. To ensure scientific rigour, four data collection techniques can be used. ... Elicitation techniques can also be categorized into types of interviews; structured, semi-structured, unstructured, and mixed elicitation that combines the three. The use of unstructured interviews may be informal or ethnographic. To have control of the results scientific research need to avoid informal interviews but choose the structured and ethnographic techniques, which allows longer questionings and deeper probing (Seale & Silverman 1997). This leads into credibility of the data with ability for proper analysis. This is because the structured and semi-structured interviews are often designed to allow all informants to be examined on a set of similar questions, in order to provide an opportunity of making comparisons of the data across respondents or groups of respondents to improve reliability. In this method, the researcher initiates the interview, asks the specific questions, and determines whether the conversation on a particular topic has meets the research objectives. In th is case, the respondent is guided and restricted to the research questions. Data collected is likely to be reliable if there is a level of correlation across the respondents. Structured interviews are majorly employed when the research intends to measure the magnitude of an occurrence and to assist make more accurate comparisons within and across groups (Seale & Silverman 1997).The validity of such structured interviews is founded on the hypothesis that if a systematic and a set of standardized instrument is administered to a group of individuals, the variances in their responses is majorly as a result of their individual differences, but not the difference in the instrument used. Examples of structured

Please see in other instructions Essay Example | Topics and Well Written Essays - 2500 words

Please see in other instructions - Essay Example One of their more recent forays happened to be one into the financial industry, specifically in the form of Virgin Money plc which, at 17 years old, is still relatively new to this industry. Regardless, it was able to achieve a respectable level of success, if its global expansion in the turn of the millennium is anything to go by. Whatever complaints people might have about the level of customer service, Virgin Money plc must have at least halfway decent services if it has managed to go on operating for the past 17 years. have been getting mixed reactions from clients. Indeed, there are firsthand accounts on various forums and review sites on the internet that tell of the quality of Virgin Moneys services, not all of which are flattering. This being the case, it may be worth examining the customer service management approach taken by Virgin Money. The paper shall first provide a brief, 2-page history of Virgin Money, before introducing the concept of customer relations management - sometimes called customer services management - and how it applies to this firm. An explanation on the groups findings on the matter comes next, as well as on the methods used to obtain data. Rounding the study off is the conclusion, which includes recommendations as to how Virgin Money can improve on its customer service. Virgin Money was established as Virgin Direct by Richard Branson in 1995, and has always been owned by the Virgin Group. Based in the UK, this company deals primarily in banking and other financial services, and has been known as a pioneer of index tracking in its introduction of Personal Equity Plans at relatively affordable prices. Since it expanded its services worldwide early on in the past decade, the company went on to achieve even greater levels of success (BBC News, 2011). As with all companies, Virgin Money had tender beginnings of its own, having first been launched in partnership with Norwich Union in 1995 as Virgin Direct Personal Financial

Women in Early Twentieth Century Womens Literature

Women in Early Twentieth Century Womens Literature The Relationship between Women in Early Twentieth Century Womens Literature In twenty first century pop culture, relationships between women are portrayed as being tightly knit and balanced as displayed by characters from the book The Friday Night Knitting Club or the television show Sex and the City. While women in twenty first century media very often have a female antagonist, there are the female friends to whom she can turn to when in need of support. However, when comparing early twenty first century media to early twentieth century equivalents, there is a marked difference in the interaction between women. Literature written in the early twentieth century by women takes a significantly different look at relationships between women. When comparing and contrasting the relationships between women in Herland by Charlotte Perkins Gilman and The Awakening by Kate Chopin as well as Sylvia Plaths The Bell Jar there lies the subtle indication that only in a utopian world can a healthy, non-antagonistic relationship between women exist. The very basic relationships or the ones that are initially formed are within the family unit, between parent and child. The women of Herland are essentially one large family unit, one in which motherhood is the primary goal to be achieved, and the relationship between mother and child, no matter the biological connection, is a healthy one. The mothers of Herland are entirely available for their children at every waking moment ready and willing to provide comfort, guidance, understanding, and a helping hand. In contrast, however, Esther Greenwoods relationship with her own mother in The Bell Jar hardly strikes the same chords as the women of Herland. During Esthers hospitalization instead of offering comfort and understanding Mrs. Greenwood assails her daughter with guilt, mentioning that Esther had used up almost all her money and that she should be appreciative of Mrs. Guineas financial aid otherwise she would be in a big state hospital (Plath 185). I hate her (Plath 203) Esther te lls her therapist Doctor Nolan when talking about Mrs. Greenwood and serves to be the culminating statement of their relationship. Whether or not the assertion of hate made by Esther is indeed sincere or stems from her mental state is unclear, however, by merely making such a profound statement and in the context in which it is made displays the troubled relationship between mother and daughter. While it is easy to draw conclusions from Herland and The Bell Jar in regard to the relationship between mother and daughter, in The Awakening it is slightly more difficult given the fact that there is little to draw upon in reference. The Awakenings protagonist, Edna Pontellier, lost her mother at a very early age and very little is mentioned in regard to any influence her mother may have had in her life. However, still within the familial relationship, Edna briefly mentions a sister, Janet, and it can be assumed based on Ednas refusal to attend her sisters wedding in chapter twenty three t hat the two are not close. The very basic unit of female companionship in The Bell Jar and The Awakening create a polar opposite to what is witnessed in Herland in the familial sense. The distinctions between female relationships become further removed between the societies of The Awakening and The Bell Jar from Herland as friendships are explored. In the all female nation of Herland, the women work and live together not only as one large extended family but also as friends, a relationship best reflected by the characters Ellador, Celis, and Alima. These three young women mark the quintessential twenty-first century friendship. While the audience does not witness the friendship between them directly, it is safe to assume that Ellador, Celis, and Alima find one another companionable enough to spend the amount of time they do around each other. Further evidence suggests that they trust one another enough to confide the darkest truths to each other as the narrator Van suggests when he notes that he got a pretty clear account of [Alimas rape by Terry] from Ellador (Gilman 132). In contrast, Edna in The Awakening confides a good part of her troubles to Madame Ratignoll e, she does not reveal so much (Chopin 25) of it as to completely expose herself. On a very superficial level, Edna and Madam Ratignolle might, by Victorian standards, be considered friends; however, the reader senses more antagonism and completion between them. Edna shows element of scorn toward Madam Ratignolle as she describes her as the mother-woman in chapter four sewing a babys garment designed for winter wear, when treacherous drafts came down chimneys and insidious currents of deadly cold found their way through key-holes (Chopin 11). The Bell Jars Esther Greenwood also shares the same type of superficial friendship with Doreen as Edna does with Madam Ratignolle. While Esther and Doreen spend time with one another, there lacks the intimate quality on which real, solid friendships, like Celis, Ellador, and Alima share, are built. It is further shown that Esther cares no more deeply for Doreen than she would any stranger she would meet with on the streets of New York City, whe n Esther decides to dump [a drunk Doreen] on the carpet and shut and lock [her] door and go back to bed (Plath 22). Ironically, all three novels feature environments in which the primary inhabitants are female, and yet still only Herland is capable of sustaining an ideal coexistence.

Black Water Essay -- Creative Writing

Submerged in water, it was the fourth of July on Grayling Island, the Senator's rented Toyota whistling tunes of the Beatles, topics of debate: the Vietnam War, Dukakis, skidded off the road. Lizzie, "Kelly" they are not the same, she can't die like this, no not now. She was someone's little girl, not a bad girl, she wasn't a bad girl, she told her mother she wasn't don't mention G____, was she ready? Her white anklet socks flew into the air as massive male hands, Grandpa's hands, swept her off her feet saving her from the black waters rushing in, they didn't have to know, they wouldn't have to tell Grandma, Grandpa was spared, he died several years before. Kelly wrote a paper on the senator, her senior thesis, she grabbed on to his leg, his shoe, "oh how Buffy would laugh, his shoe, his empty shoe?", she wasn't pretty, but it was her time, she didn't believe in the stars, but today she listened to her horoscope: go for what you really want, or something to that effect, black water r ushed in and she died; she's here, she's here, SHE'S HERE!, "caution: ultra-violet rays, saltwater swimming, and overheated blow dryers are serious dangers to Beautiful Hair," Pluto was not originally a man but a woman, black water rushed in and she died. To die an unfinished life. To exist only as a faded memory. To cry but not be heard. Life's uncertainty and ill-felt fate surrendered to death's deceptive, cumbersome realm in Joyce Carol Oates' "Black Water". Oates created a world in which the subconcious overcame reality, where confusion and uncertainty overcame monotimy. Throughout Oates' novel sex, life, naivete, death, and eternity all shared a common link. Kelly Kelleher, a twenty-six year old in the prime of her life succumbed to the "b... ...ies to make the reader feel and understand. The author grasped the ability to create a link between G____'s suppressive weight during their[Kelly and G___'s] love-making and the suppressive weight of the senator as he dented Kelly's body. Kelly starved herself as a source of discipline, she gave in to man's desires, she was ignorant of the true intentions of people and her surroundings. "You're in politics, you're an optimist. You're no longer an optimist, you're no longer in politics. You're no longer an optimist, you're dead." She was an optimist, even in her remaining moments and she still died. Optimism failed to shield her from her inconceivable fate. The world failed her, life failed her, hope failed her. Trapped in her metallic dented coffin, she dreamed of the "future". "If I can still see it, I am still alive." Black waters rushed in and she died.